168. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. That will generate a new IP. Speedcouldn't get the IP address ?? hi, guys, I have this problem for one month. 5 hrs on the phone to virgin media, spoken to 6, yes 6 different people and cut off twice. DHCP on most servers run from lowest to highest on the subnet so if you put a PC with 192. SPF Check failed - This is a contentious one. To change your wan ip you need to change the mac address of the router or machine connecting to it. 168. The software version I'm running is LG-RDK_4. I have exactly the same problem. Again I have checked and it's nothing more than the IP address at fault here. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile services. Turn on. Can send using my data or from other peoples wifi. For £12. First, click on the internet icon in the bottom right corner of the panel using the Right Mouse Button. 168. Here you’ll find all the help you need for Virgin Media related problems and issues. Then, select Remove This Network. You can then select a country from that list. checked another device and it’s saying Failed to obtain IP address. To create a static IP address, add the MAC address of the device to the router’s Reservation list after logging in. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. Because sometimes the ISP will assign a public IP address in IPv6 format if the lease for IPv4. 1 within your internet browser. Step 03: Next up, change the IP from ‘DHCP’ to ‘Static’ and enter the IP address of your router and save the settings. got a new contract with VM and they supplied a new router due to speed increase. You can use the Reserved IP list to have the Hub's DHCP server allocate a specific 192. 2 - 192. 1 ACCEPTED SOLUTION. 168. #2 I've never had a WiFi issue, although I also removed the stock ROM within an hour of opening the box with the phone lol Are you sure you entered the correct. The owner is Virgin Media. 255. I recently upgraded to 1GB broadband and got the new Hub 5. Just turn the power off, wait for 30 seconds, and. Other devices have the same problem, so I know the issue is not with my PC. As a customer-first organisation dedicated to delivering the best for business, we are continually investing in our network. 0. 20 of the firmware. It's been driving me nuts for a long time and Virgin have been unable to help. Internal could be a different issue as most network cards will give you both IPv4 and IPv6 addresses unless you disable it, it will not make any difference to your external connection. QuickStart, set up and connections. If you change the IP mask to 255. How do I access Virgin Media router settings when it is in modem mode? If you have put your Virgin Media router into modem mode, it won’t have the same IP range as the rest of your network—for example,. Virgin Media social tariff. It goes something like this: I signed up for Virgin Business. Plus get help on things like wayleave & access agreements. Save and Exit: Confirm any changes and close the settings. tail" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). SMTP authentication. If you're local and using Shared Memory then those attributes don't exist. Virgin do bounce incoming mails for a number of other reasons. 0. Update the software. Networking and WiFi. Virgin's IPs, whilst dynamic, are fairly sticky and are assigned based on the MAC address of the device connected to the network. I use my own router but the process is the same. Reply. I’ve just received the VirginMedia Hitron router via virgin business. 168. 254. " and smartphones have "failed to obtain IP Address". and see if it gives you a computer name. Say for example, if you have your Virgin Media Hub in router mode and switch it to modem mode, when connecting a new router, the MAC address will be different, this will cause a new IP lease to be allocated to you. First, check your phone’s MAC address by going to “Settings -> About phone,” then note your “Wi-Fi MAC address. 3. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. Reboot both your PC and your router and see if the problem is now fixed. I changed the password and can get access to that email address via the Virgin Media site- but not from any of my devices using Outlook from Windows 10/11, or my iPhone. Note what the status is for the Desktop machine configured for the desktop pool. 2. If you've got a Virgin TV V6 box, make sure the standby settings are. Options. Mac: Set the ‘ Configure IPv6 ‘ option to ‘ Link-local only ‘. 0 Kudos Reply. 1. Rebooted the hub several times inc Reset, the 2 andriod phones and plug in security cameras (both are the same make and model) would not connect and the message "failed to obtain IP address" appears on the hand held devices. Try restarting your Wi-Fi router. You cannot get a fixed IP address with VM residential broadband. If I try to connect from the phone or my Macbook, it just won't connect (connection failed, couldn't get IP etc. 0. If not, it's probably gonna be spend some money like the previous poster stated on an expensive router to change the MAC address to get a different IP from virgin, or. (assuming you're in modem mode) If you're in hub mode, you need to switch to modem mode. Options. From within your browser, click on the Advanced settings option. If connect to the router via cable could access internet, but when devices connect to the router wirelessly couldn’t access internet, please refer to Step 5. Today, while I was actually in the office it went again so I lost access to the 3 CCTV cameras. Or, sometimes, "Avoided <SSID> due to poor internet access". Since 2017 our Public IP has changed once and that was when a Hub 3 failed / was replaced. Add the Site’s IP Address to Your Hosts File. Our host is harmonysite and the IP address in question is 23. on 01-01-2023 18:33. 5. 2. tail" It is important to keep the colon : and the spaces before that piece of text exactly as per the original line of text in step 1). 168. We would like to show you a description here but the site won’t allow us. To ensure that Virgin Media Mail can identify you: • Use a consistent IP address to send bulk mail. Options. So Android will try to look for the resource which you passed in the setText i. A simple way to do this is to increase the last number of your computer’s IP address by 10. If your computer does not have an IP address, it cannot communicate with other devices on the network. Also get a traceroute to the office PC so you can see where the delay is. Today I opened the port forwarding page on the router and deleted the old rule and tried to create a new. g. Get app Get the Reddit app Log In Log in to Reddit Get the Reddit app Log In Log in to RedditSome of UK broadband ISP Virgin Media’s phone customers, primarily those on their latest Hub 5 router who have been moved to their new IP based voice platform, have spent the best part of a year having to deal with lots of phantom “ghost calls” (no number calls). Carrier-Grade NAT (CGNAT) allows ISPs to provide internet access to a large number of their customers using a limited number of public IP addresses. Log into the admin pages of the Hub and there is an option for modem mode. Turn of 360 Main box and 360 Mini box. x and similarly if the router IP is 192. Establish the IP address that is being blocked and then discover what has the IP address. Solution 7: Reinstall Google Chrome. Hi all, As far as I was aware, Virgin Media Ireland have had IPv6 in some form (DS-Lite IPv6 perhaps) for a couple of years or more as I recall getting my brother to check his IP address last year and it showed both an IPv4 and an IPv6 address. richard. I've got my Synology NAS on 192. Check the IP address of your mail server to see if the receiving domain is blocking it. Restart Your Device: This ensures the changes take effect. Answered! Go to Answer. 0. 0. In short you are calling method setText(int resid) instead of setText(CharSequence text). Options. This fixed it immediately. Blocked IP emails. . 8. Online chat: You should see the option to start a chat on Virgin Media's website. com which is - 5311806. 0 a couple of times, still the same issue. Wait 5 minutes. 168. com IMAP Server. 168. The DNS address for your particular IP address is known to the VM DHCP server which allocates it and registered on the VM DNS servers. 0 DNS server of 1. Virgin Media Business can provide a static IP address if requested at the time of ordering. 0 you will double the number of available IPs in the DHCP range: 192. However, they don't seem able to provide any evidence as to what the source of the emails might be. Step 4. Enter your router username. 1. co. I tried to use a static IP address and that doesn't work either. Test Virgin Media with NordVPN: Try accessing Virgin Media while connected to a NordVPN server again to see if the issue is resolved. “Limited connectivity” happens when: Your computer detects a network is present. I. 168. select any account but excluding iCloud. on 10-11-2022 00:24. WiFi mesh systems are a partial solution to some of these problems but obviously VM’s routers do not have that capability and even if they did they. 255. for over 1 or 2 years, I've been sat with the same IP address for nearly 2 years. I cannot connect to the Virgin mail servers with Office 365/Outlook. Thanks. 191 and after port forwarding using port 5000 I can access the NAS by using this URL:Then try a traceroute to that IP and see if you can identify what machine is. on 31-10-2022 15:53. They reconfigure their side of the network i. If I connect to "wifi-other", I would get a 192. , richard. There are a number of different blacklists you could be listed on. 1. All forum topics; Previous topic; Next topic;. 0. 2- modem / router change definitely make a splash , but your internal IP won't affect your public IP afaik. 254. SpeedMost ISPs in the UK use dynamic IP addresses, as static IP addresses are a business commodity. First sign out of any My Virgin Media account that you may currently be logged into. OK - stuck in an infinite loop of pain. Get NordVPN - the #1 VPN for Virgin Media. appreciate the help. I can connect via ethernet (as I'm typing this on my laptop), but no WiFI. This is different from your WiFi password. Once you have set this remember to save the settings. Kind Regards, Steven_L. 2 ? then the router. 168. If you know you were using Cloudflare before and that's the DNS with. [Back to Table of Contents] Perform Clean BootTry it now: go to your Virgin Media Mail online by clicking the Email link in the top-right of virginmedia. We’ve been recognised year after year for providing the fastest widely available broadband speeds, and our Project Lightning network investment means that up to 17 million homes and businesses will be able to. 168. 3. on 23-05-2023 21:05. The only way is if you put the Virgin router into modem mode and use your own router plugged into it. 0. 100. Could I be removed as I've now reconfigured my cameras to use TLS 456 and have got past the authentication/ password wrong but am now getting: Test. try adding email account now. Since then 4 separate devices connect to the wifi network but don’t get a valid IP (169. Simply press 1 when you get through to the automated menu, and you'll be put. Tudor. Claim rebates for completed homes (optional) Broadband, TV and phone deals Broadband, TV, phone and SIM deals Black Friday broadband deals Broadband no upfront cost. If you just followed the instructions on how to use modem mode, your problems would be solved. 168. Now this morning all the Wi-Fi devices say the same "failed to obtain IP address". @Lizahb77 In which case you need to change the password for the blueyonder email address first and then enter the new password into the VM webmail page as described above. net. This is disable the 5Ghz from transmitting. OK - stuck in an infinite loop of pain. They only seem to change when 1) you go into modem mode 2) VM does reconfiguration on their CMTS. • To specify an IP address, click Use the following IP address, and then, in the IP address, Subnet mask, and Default gateway boxes, type the IP address settings. 168. I realised after installing Office 365 that I hadn’t set up Outlook to read my Virgin Email. The Virgin Internet Security team says that Spamhaus has detected bulk spam emails being queued from my IP address. Follow these steps to do this: Go to Settings > Connections > Wi-Fi > Select the Wi-Fi network, and then choose Forget Network. Options. Been with virgin broadband for a good 10 years. In other words they are using an intranet rather than any external connection. Open Advanced settings. I think my ip address is blacklisted I have contacted 123-reg and they said for what ever reason virgin is blocking it as I can get email on my phone using ee data. We would like to show you a description here but the site won’t allow us. yy). However, I'm currently in Dublin on the VM network and it is only showing an. Note: If you update your username in My Virgin Media, this email address will not change. 0. I've been experiencing Wi-Fi issues on and off over the past few months, normally a reboot of the device and it works fine. They called me to say yes, we have your dynamic IP package, I said no, I orders static. In the case of your WiFi timer, it needs a fixed IP address in order for remote access to operate, so you will need to set this up manually. Then, open your browser in Windows again to see if the connection is fixed. IMAP4 SPA (Secure Password Authentication) Disabled. 0. 168. If the issue is caused by transitory interference, this should help. You will receive an email to re-register for Netflix and restore access. ). Enter 192. 1. Check if your email address, password, and other personal information has been exposed in a data breach. e. . Hub now in modem mode, needed two resets to get a hardwired ethernet connection, but I have one connection currently!. com:dead. Tap OK to re-scan your wireless network for Virgin TV boxes. They are unable to get an IP address from the dhcp server on the router. I'm now changing over all my VPNs to Wireguard on random ports so that they can't see it. 1. Go to Account settings, then Account details b. Networking and WiFi. 2 - 192. thanks for the fast confirmation Graham_A and newapollo. Options. Now, suddenly, after more than HALF A DAY of messing about with your awful hardware, wifi suddenly works again. 8. 3 Type cmd into the Windows 10 or 11 search bar, press Enter and then open the Command Prompt app. Otherwise you lose other internet traffic. Next, enter in your username and password. Anyway, done it now and submitted. Power down and back up again and chances are you will get a new IP address from their pool. To assign a static IP address, follow these steps: Tap Settings. 168. Solution 6: Check For Malware. All our services will be set up so, once you’re in your. So regarding this issues. 168. This can however pose a challenge that will require you. Restart Your Device: This ensures the changes take effect. Not that this is the issue as I get good wifi all over my home. pop3. My IP address is blocked. Full email address, e. 0. You can request a disconnection in writing to this address Virgin Media Sales Operation Support, Virgin Media, Sunderland, SR43 4AA, this address is also stated in the terms and conditions of your contract, this can also be found here in section N. Virgin Media – 150 from our home phone or mobile, 0345 454 1111* on any (* call costs vary) from 8am: to 9pm Monday to Friday, to 8pm Saturday, to 6pm Sunday. Use it in modem mode and it will get a different WAN IP to router mode, based on the third-party router's MAC address. A simple way to do this is to increase the last number of your computer’s IP address by 10. With epidemic theft of cable modem broadband service across Virgin Media’s network, how can any customer be definitively identified as sharing copyright files? It could just as easily be someone using a cloned modem and stealing that customers MAC address. 168. Factory reset your Android. Learn more. on 09-07-2023 08:46. We would like to show you a description here but the site won’t allow us. 0. Calls From Abroad. To add a source folder using the IP address or device name, follow these steps. xxx (Preferred) It will be found under a Ethernet adapter Ethernet x: where x is the number of. VPN Apps for all devices and unlimited simultaneous connections. Internal could be a different issue as most network cards will give you both IPv4 and IPv6 addresses unless you disable it, it will not make any difference to your external connection. If your router cannot obtain an IP address from the ISP, you might need to force your cable or DSL modem to recognize your new router by restarting your network. Reset Network Settings. fate. After 2 years VM remain silent on the known issues of Hub 5s and DHCP + Wi-Fi + DNS. SQL Server - IP address needed to be whitelisted before I was even able to attempt to connect. 5. However, they don't seem able to provide any evidence as to what the source of the emails might be. (assuming you're in modem mode) If you're in hub mode, you need to switch to modem mode. Solved: my landline has not been working for a couple of weeks and i've been trying to sort it for a few days now automated system not - 5306846. 5. I'm here to share knowledge, I don't work for Virgin Media. I checked who the owner of the address 81. ipconfig /all. Networking and WiFi. The most common way to protect a WiFi network is to enable the WiFi router's built-in encryption options. It is written as, ‘SERVER_ADDR’. It barely gave you enough time for a couple of messages or load 1 web page at most. ntlworld. :eek:Alessandro Volta. Google/Nintendo results were all about DNS so tried bypassing my PiHole both locally on the Switch and on PFSense with no joy. 0 Kudos. Test Virgin Media with IPVanish: Try accessing Virgin Media while connected to a IPVanish server again to see if the issue is resolved. However, on Sunday devices such as my Windows 10 PC, Amazon echo and Android phone are unable to get internet access when connecting to the hub with the message "Unable to obtain IP address". 168. 0. Tudor. Signals from baby monitors, fish tanks and cordless. Mobile Your Account. It goes something like this: I signed up for Virgin Business. 6. If you have any concerns about phishing emails or want to find out more, we publish regular updates about known phishing scams in our Security Matters. Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole. If the number of devices exceeds the maximum permitted number, you will be able to fix the issue by reviewing all your devices and clean up the list by removing the devices that are not being used. The unaffiliated community for Virgin Media subscribers to discuss broadband, TV, phone and mobile…Next, look at the specific Desktop pool > Machines. So I found if you go ipconfig /all and find the ethernet-usb adapter it will have it under Autoconfiguration IPv4 Address. Type of information. If 0. e. The way I've done it is to fix the device's IP address within the DHCP reservation range and then port forward. com when you are on your VM connection and record the IPv4 address. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. It is issued as an additional security resource on a LAN by hiding a user's private IP address from other users on a given server. I wonder what could be triggering the IP. We would like to show you a description here but the site won’t allow us. 1800 940 070. pop3. Options. PrivateVPN: Very fast and excellent at unblocking streaming services, including Virgin Media, Amazon Prime Video, and others. 168. * Call costs may vary. Alessandro Volta. If the DHCP server is listed as, say, 192. 73. If it’s not a technical issue you need help with then we’re here to support you on. They'll be able to guide you through all the relevant options so you'll be able to find the product that's exactly right for you. If the agent is unreachable, the client will never be able to connect. If it's an RFC1918 address range between pfSense WAN and Hitron LAN, you'll need to allow RFC1918 (decheck the box under WAN interface), otherwise pfSense will block any traffic to these IP's leaving WAN. 1. Here’s what you should do with the email: Forward the suspicious email to our dedicated mailbox – phishing@virginmedia. It shows in the following screenshot as CPE IP Unknown, rather than the valid IP shown here: I have found it can sometimes be corrected by connecting then disconnecting to the TV 360 from the Virgin. VM allocate you an IP address, you don't get to choose it on a domestic account. com results as 10/10 with a manually configured IPv6 address from a valid Virgin Media IPv6 subnet. Check that your Virgin Telco modem is plugged in, turned on and connected to your Wi-Fi router. 0 Kudos. DHCP on most servers run from lowest to highest on the subnet so if you put a PC with 192. Ethernet works fine. 168. Tap Save when done. on 27-07-2023 20:50. com Running the windows troubleshooter, it says that the problem is that the IP address is invalid. Set the “ Connection Type ” to “ UDP ”. 8. Command: PROT P Reply: 200 PROT now Private. 168. I cannot connect to the Virgin mail servers with Office 365/Outlook. if I connect to "wifi-main", I would get a 192. e. 0 through 192. 0. Check the Wi-Fi network name and password are correct. , richard. 1 ACCEPTED SOLUTION. You can find the current recommended settings here, do take note that even with a blueyonder email you need to use the Virginmedia settings:. If you've already done that, then go into your router config (your router, not the Virgin router) and change one digit of the MAC address, then reboot both routers and it will generate a new IP. Go to 192. Afternoon, I seem to have encountered an issue with my Hub 5. I'm not a particularly tech savvy person but based on what I've read online this seems to be a relatively common issue with the Hub 3. Virgin Media was founded in 2006. I've got an L2TP tunnel to A&A to get a static IP and IPv6, but that's now very broken that I've moved to Virgin. ” To check on this, log in to your router. 0. Select “ Connection ” from the pane on the left side. This could be admin, or one of these If you changed the username on the router and can't remember it, try resetting your router. Objects can block and slow WiFi. All very annoying. New Wifi Box to Another Address in QuickStart,. Laptops connect but have "No internet, secured. 36 hours without internet, zero response from Virgin Media. Your IP address is assigned by your ISP based on the MAC address of your router's Internet interface, so a hub swap will result in a different IP address. My IP is blacklisted. There are a number of different blacklists you could be listed on. Tuning in. You could also possibly set up a url redirector see addictivetips for explanation. - Unable to get VM is mostly in case where the OS version is unsupported or the credentials used for creating windows is incorrect. 1 as the default gateway. Check if there is a valid IP configuration. com and smtp. This form is for the purposes of reporting abuse from a Virgin Media IP address or a security vulnerability relating to our network. This department will discuss the options of opening a business account and then we will be able to provide you with a Static IP address. 0. imap. So then I tried dis. Until you know exactly what is being blocked your at risk of fighting the wrong fire. Lee_R.